Contact
Talk to a person.
PaceAlgo is a small team, and the people who build it answer the messages. Write to us about anything. Discord is there too if it's easier, but nothing requires it.
Email · always the right address
info@pacealgo.com
Access, your subscription, a payment, a refund, a question about the indicator, or a bug. You never have to be in a chat server to reach us.
Discord · optional
Often quicker.
For a question about settings or how to read a signal, because other members answer too. Anything you'd ask here, you can equally put in an email.
Helpful to include
None of it required.
We answer within one business day, usually sooner.
- The email address you used at checkout, if it is about your access.
- Your TradingView username, if the indicator is not showing up.
- The symbol and timeframe, and a screenshot, if something looks wrong on a chart.
Before you write: the setup guide covers every setting and the questions that come up most, and the refund policy answers what you get back and when.